Help Center
Find answers, guides, and support resources for Pingtree.
Getting Started
Set up your workspace, understand the platform, and prepare your first lead workflow.
Browse articlesCampaigns
Create campaigns, connect sources, configure buyers, and prepare traffic for launch.
Browse articlesLead Routing
Understand why leads are accepted, rejected, duplicated, capped, or routed to specific buyers.
Browse articlesFunnels & Forms
Build landing pages, form flows, and source paths that submit clean lead data.
Browse articlesDatabase & Imports
Import stored leads, manage custom fields, export records, and send data to external systems.
Browse articlesReporting
Reconcile lead counts, monitor performance, and understand campaign metrics.
Browse articlesAccount & Billing
Manage user access, roles, account settings, billing questions, and organization details.
Browse articlesTroubleshooting
Fix common issues with source submissions, buyer delivery, duplicate records, and endpoint testing.
Browse articlesPrivacy Requests
Submit opt-out, deletion, access, correction, or sensitive-data limitation requests.
Browse articlesCan't find what you're looking for?
Reach out to our team and we'll help you with campaign setup, delivery issues, reporting, or account questions.