Help Center

Find answers, guides, and support resources for Pingtree.

Getting Started

Set up your workspace, understand the platform, and prepare your first lead workflow.

Create campaigns, connect sources, configure buyers, and prepare traffic for launch.

Understand why leads are accepted, rejected, duplicated, capped, or routed to specific buyers.

Build landing pages, form flows, and source paths that submit clean lead data.

Import stored leads, manage custom fields, export records, and send data to external systems.

Reconcile lead counts, monitor performance, and understand campaign metrics.

Manage user access, roles, account settings, billing questions, and organization details.

Fix common issues with source submissions, buyer delivery, duplicate records, and endpoint testing.

Submit opt-out, deletion, access, correction, or sensitive-data limitation requests.

Reach out to our team and we'll help you with campaign setup, delivery issues, reporting, or account questions.