Billing Authorization
Platform and User Terms | Updated 10/01/2024
Billing Autoization Terms
Pingtree offer transparent pricing and when signing up for a Pingtree account you are agreeing to the billing terms set forth in the Terms and Condition for a Pingtree License. These terms are subject to to change at the discretion of Pingtree.
When you sign up for our Services by creating or requesting an account to be created for you, you agree to a recurring subscription contract with Pingtree on a monthly, quarterly, annual, or other temporal basis that you select when signing up for the Services. WHEN YOU REGISTER FOR A SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) PINGTREE (OR OUR THIRD PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A MONTHLY, QUARTERLY, ANNUAL, OR OTHER BASIS AS APPLICABLE FOR YOUR SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES, AND (B) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE SERVICES IN ACCORDANCE WITH THESE TERMS.
Account Rate Based Usage
The usage limits that apply to you will be specified in the billing page within your account console. When you register for a paid subscription, you will at your discretion enable various features offered by Pingtree. These features all have rate-based billing in which will be deducted or credit by your wallet balance. On the use of any feature your wallet will be deducted by the given amount of use. On low wallet balance your wallet will automatically recharge, using your set auto recharge amount, to prevent the loss of service and modification to your workflow.
Terms of Sales
Application Subscription
When you sign up for our Services, you agree to a recurring subscription contract with Pingtree on a monthly, quarterly, annual, or other temporal basis that you select when signing up for the Services. WHEN YOU REGISTER FOR A SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) PINGTREE (OR OUR THIRD PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A MONTHLY, QUARTERLY, ANNUAL, OR OTHER BASIS AS APPLICABLE FOR YOUR SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES, AND (B) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE SERVICES IN ACCORDANCE WITH THESE TERMS. For more information about pricing and subscription plans, please visit our Pricing page.
Terms Of Trial Accounts & Beta Features
From time to time, to the extent legally permitted, we may offer free trials of certain subscriptions for specified periods of time without payment. If we offer you a free trial, the specific terms of your free trial will be provided in the marketing materials describing the particular trial or at registration. We reserve the right to modify or terminate free trials at any time, without notice and in our sole discretion. In addition, from time to time, we may add to our Services new or test features or functionality in an unfinished or beta form or as a preview or an early access offering (collectively, “Beta Features“). Beta Features will be considered part of the Services and all provisions of these Terms will apply to the Beta Features, and you agree to be bound by any additional terms applicable to the Beta Features as provided by Pingtree. Beta Features are for evaluation and feedback purposes only in order to allow Pingtree to create improvements for the benefit of you and others, and we may monitor how you use the Beta Features and use that information to improve the Beta Features and other Services. Beta Features are optional and, if you elect to use a Beta Feature, you do so at your own risk. You acknowledge that Beta Features may be untested, inoperable or incomplete, and may contain bugs, errors or other problems. We advise that you do not rely on the Beta Features for any purpose whatsoever. Pingtree provides no warranties, indemnities or support for any of the Beta Features, and Pingtree has no obligation to correct or repair any Beta Features. We reserve the right to fully or partially discontinue Beta Features at any time and for any reason, temporarily or permanently, with or without notice. Pingtree will have no liability to you or any third party for any harm or damage arising out of or in connection with any of the Beta Feature.
Wallet Based Transactions
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method for your wallet transactions. Wallet transactions are balances loaded to the account and used on features and services that are rate or volume based. Your account will auto recharge the specified amount when reaching your low balance threshold amount.
Payment and Billing Information
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method. In addition, you authorize us (or our third party payment processor) to charge your payment method for the total amount of your subscription fees (and applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your account may be suspended until your payment is processed. You must resolve any problem we encounter in order to proceed.
You acknowledge that the amount billed may vary due to promotional offers, changes to your subscription, feature billing rates or changes in applicable taxes or other charges, and you authorize us (or our third party payment processor) to charge your payment method for the corresponding amount.
Temrination
All accounts are on a monthly subscription, unless otherwise contracted. You may terminate your account at any time with 30-days written notice. We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services. We are not responsible for any loss or harm related to your inability to access or use our Services.
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