Pingtree Platform and User Terms

Welcome to Pingtree. Platform and User Terms | Updated 05/01/2026. These Terms of Service ("Terms") apply to your access to and use of the websites, applications and other products and services and marketing services, review and message boards and various other message communication applications (collectively, our "Services") provided by Pingtree, LLC. ("Pingtree", "we", or "us"). By clicking to indicate your acceptance and acknowledgement of these Terms, or otherwise accessing or using the Services, you agree to these Terms which is incorporated by reference into these Terms. If you do not agree to these Terms, please leave the site, and not access or use our Platform or Services.

In addition to these Terms, we may ask you to accept additional terms that apply to specific features, products or services. To the extent any additional terms conflict with these Terms, the additional terms govern with respect to your access to or use of the applicable feature, product or service.

If you have any questions about these Terms or our Services, please contact us at Accounts@Pingtree.com or at our corporate address: 222 Yamato Rd Suite 106-322, Boca Raton FL 33433.

You must be at least 18 years of age or older to access or use our Services. If you are accessing or using our Services on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person or entity's behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.

You will need to register for an account to access some or all of our Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You also must maintain the security of your account, not share your account credentials, and promptly notify us if you discover or suspect that someone has accessed your account without your permission.

By creating a Pingtree account, you consent to receive electronic and telephonic communications from Pingtree (e.g., via email, sms, phone calls or by posting notices on our Services). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing.

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

Prohibited User Activities: You will not violate any applicable law, contract, intellectual property or other third-party right or commit a tort, and you are solely responsible for your conduct while accessing or using our Services. When you access or use our Services, you will not:

You represent and warrant that your access to and use of the Services will comply with all applicable laws, rules and regulations, including but not limited to Export Control and Sanctions Laws and those that relate to privacy and data protection and to the sending of electronic communications. You acknowledge that Pingtree is a self-directed platform used for data collection and marketing; you agree to comply with all laws regarding consumer information, storage, and sharing. You also represent and warrant (i) that your access to and use of the Services will comply with all applicable U.S. securities laws, rules, or regulations, including the Securities Act of 1933, the Securities Exchange Act of 1934, the Investment Company Act of 1940, and the Investment Advisers Act of 1940, and (ii) that you have not received notice of any investigation or inquiry, or any subpoena or a document request relating to an investigation or inquiry, from any securities regulator. Moreover, you agree to notify us in the event that you receive notice of any investigation, inquiry, or any subpoena or a document request relating thereto, from any securities regulator. You further represent and warrant that you have a lawful basis for processing and sending Marketing Content to your Contacts, whether through legally appropriate consents or otherwise. You also represent and warrant that the Marketing Content you process and send through the Services relates to the provision of goods, services, or other information that are, in each instance, provided in accordance with all applicable laws, rules, and regulations.

You will not provide Pingtree or upload to the Services, or take any actions with respect to, any Marketing Content or Contact Data for which you do not have a lawful basis for processing, permissions or consents in accordance with applicable data protection laws. You (and not Pingtree) are responsible for ensuring that you meet all notice and consent obligations for sending communications to individuals in the jurisdictions where they reside. While our Services allow you to manage and access consents and other Contact Data, you acknowledge and agree that you, and not Pingtree, have sole responsibility for maintaining all records relating thereto. You are solely responsible for determining whether our Services are suitable for use in light of any laws and regulations that govern your entity, industry, or relationship with your own Contacts, including but not limited to consumer protection, privacy, advertising, intellectual property or other laws. You may not use our Services for any unlawful or discriminatory activities, including but not limited to acts prohibited by the Federal Trade Commission Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, Food, Drug and Cosmetic Act, or other laws that apply to commerce or the provision of industry-specific services. You further represent and warrant that your use of the Services will not cause Pingtree to violate any applicable laws.

General State and Federal Compliance: You acknowledge that Pingtree is a self-directed platform and that you are the "Data Controller" under applicable law. You represent and warrant that your use of the Services will comply with: The Florida Digital Bill of Rights (FDBR): You are responsible for honoring consumer rights to access, correct, delete, and opt out of the sale or sharing of their personal data. State Privacy Laws: Including, but not limited to, the CCPA/CPRA (California) and Virginia CDPA, ensuring consumers can opt out of targeted advertising and profiling. TCPA & TSR: You are solely responsible for ensuring all SMS and telephonic marketing complies with the Telephone Consumer Protection Act and Telemarketing Sales Rule, including maintaining "Do Not Call" registries.

Industry-Specific Protections: You are solely responsible for determining if the Services meet the regulatory standards of your specific industry. If you process data in the following sectors, you agree to these additional warranties: Financial Services (GLBA & FCRA): If you use Pingtree for lead generation in finance, you warrant that you provide all required Gramm-Leach-Bliley Act privacy notices and honor Fair Credit Reporting Act opt-outs regarding the sharing of "consumer reports" or creditworthiness data. Healthcare (HIPAA): Pingtree is not a "Covered Entity" or "Business Associate" as defined by the Health Insurance Portability and Accountability Act. You agree not to upload Protected Health Information (PHI) to the platform unless a separate Business Associate Agreement (BAA) has been executed. Real Estate (RESPA): You warrant that your use of lead-sharing features complies with the Real Estate Settlement Procedures Act, specifically regarding prohibitions on "kickbacks" or unearned fees for referrals.

Product-Related Data Protections: Sensitive Data Restrictions: You agree not to collect "Sensitive Personal Information" (e.g., Social Security numbers, precise geolocation, or biometric data) through the platform without obtaining prior explicit consent as required by the FDBR. Protection of Minors: You are prohibited from using the platform to collect data from individuals under the age of 18. If your platform settings target Florida residents, you must comply with heightened FDBR safeguards for platforms likely to be accessed by children. Search & AI Transparency: If you utilize Pingtree-provided search or automated profiling features, you are responsible for providing the required transparency disclosures regarding how rankings or marketing "profiles" are determined.

Our Services may allow you and other users to create, post, store and share marketing, communications, or other content (collectively, "Marketing Content"). As between you and Pingtree, you are fully and solely responsible for the creation and substance of the Marketing Content. You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that Pingtree is entitled to all rights and privileges attendant thereto. You grant Pingtree a nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use, reproduce, adapt, publish, translate, distribute, and display your Marketing Content. As a part of the Services, we may view, copy, and internally use Marketing Content to help us train and improve the Services. We view and use Contact Data only to provide Services to you, at your direction.

The usage limits that apply to you will be specified in the billing page within your account console. When you register for a paid subscription, you will at your discretion enable various features offered by Pingtree. These features all have rate-based billing in which will be deducted or credit by your wallet balance. On low wallet balance your wallet will automatically recharge, using your set auto recharge amount. All wallet transactions, recharges, and usage-based deductions are final and non-refundable; you waive any right to dispute charges not reported within 30 days.

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Pingtree, our parent, subsidiaries and affiliates, and each of our respective officers, directors, agents, partners and employees (individually and collectively, the "Pingtree Parties") from and against any loss, liability, claim, demand, damages, expenses or costs ("Claims") arising out of or related to (a) your access to or use of our Services; (b) your Marketing Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of a third party (including intellectual property rights or privacy rights) or (e) your conduct in connection with our Services. This indemnity explicitly includes any Claims arising from platform issues, loss of service, billing mistakes, quality, or data collection conduct.

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. PINGTREE AND THE OTHER PINGTREE PARTIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY-WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, WARRANTY, STRICT LIABILITY OR OTHERWISE-FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES OR LOST PROFITS. THE TOTAL LIABILITY OF PINGTREE AND THE OTHER PINGTREE PARTIES, FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO ACCESS OR USE OUR SERVICES.

To the fullest extent permitted by applicable law, you release Pingtree and the other Pingtree Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. You expressly waive any rights you may have under California Civil Code § 1542 (or similar statutes in other jurisdictions) that would otherwise limit the coverage of this release.

Except for small claims disputes or intellectual property disputes, you and Pingtree waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our Services resolved in court. Instead, all disputes arising out of or relating to these Terms or our Services will be resolved through confidential binding arbitration held in Palm Beach County, Florida in accordance with the Streamlined Arbitration Rules and Procedures ("Rules") of the Judicial Arbitration and Mediation Services ("JAMS"). You and Pingtree agree that any dispute arising out of or related to these Terms or our Services is personal to you and Pingtree and that any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. You and Pingtree agree that for any arbitration you initiate, you will pay the filing fee and Pingtree will pay the remaining JAMS fees and costs. You and Pingtree agree that the state or federal courts of the State of Florida and the United States sitting in Palm Beach County, Florida have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.

These Terms and your access to and use of our Services will be governed by and construed and enforced in accordance with the laws of State of Florida, without regard to conflict of law rules or principles. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of Florida and the United States, respectively, sitting in Palm Beach County, Florida.

We may make changes to these Terms from time to time. If we make changes, we will post the amended Terms to our Services and update the "Last Updated" date above. We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services. Severability: If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.