1. Introduction
Pingtree, LLC ("Pingtree," "we," "us," or "our") is a self-directed data management platform. This Privacy Policy explains how we collect, use, and safeguard information when you use our websites, applications, and marketing services (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy and the primary Platform and User Terms.
2. Information We Collect
We collect information about you and your "Contacts" (the individuals you market to) in the following ways:
- Personal Data: Personally identifiable information such as name, email, and phone number provided during account registration.
- Derivative Data: Information our servers automatically collect, such as IP addresses, browser types, and access times.
- Contact Data: This includes data regarding your customers or business contacts that you import into the platform. Pingtree views and uses Contact Data only to provide Services to you and to ensure proper platform functioning.
3. Strict Data Non-Disclosure & Sharing
As a data management provider, Pingtree adheres to a strict non-disclosure policy. We do not sell or share your Contact Data with third parties for their own use. Disclosure of data is strictly limited to the following:
- Legal and Regulatory Compliance: We may disclose data only as reasonably believed necessary to comply with judicial or governmental subpoenas, warrants, or orders.
- Fraud and Safety: We reserve the right to share data to investigate or prevent actual fraud, illegal activities, or circumstances threatening physical safety.
- Service Providers: We may share data with third-party providers who assist in administering the platform.
- Company Transfers: Data may be disclosed if Pingtree undergoes a financing, sale, or transfer of company assets.
4. Self-Directed Data Compliance
Pingtree is a self-directed platform. You acknowledge and agree that:
- Data Control: You, and not Pingtree, are the sole responsible party for maintaining all records and consents relating to Contact Data.
- Legal Basis: You represent that you have a lawful basis for processing and sending marketing content to your Contacts.
- Consumer Rights: You are solely responsible for responding to and honoring all requests from your Contacts regarding their personal data rights (access, correction, or deletion).
5. Protection of Minors
Pingtree does not knowingly collect or solicit data from anyone under the age of 18 years old. You must be at least 18 years of age to access or use our Services.
If we learn that we have collected personal information from a minor without verified parental consent, we will delete that information as quickly as possible.
6. Financial Data and Wallet Finality
Financial information, such as credit card numbers, is stored by our payment processor.
- Wallet Charges: All charges for platform features are deducted from your wallet balance.
- Auto-Recharge: Your wallet will automatically recharge based on your specified settings to prevent service loss.
- Finality: All wallet transactions and recharges are final and non-refundable.
7. Governing Law and Venue
This Privacy Policy is governed by the laws of the State of Florida. Any disputes arising under this policy that are not subject to arbitration will be resolved exclusively in the state or federal courts sitting in Palm Beach County, Florida.
8. Contact Information and Notices
For questions regarding this Privacy Policy, please contact us at:
Pingtree, LLC
222 Yamato Rd Suite 106-322
Boca Raton, FL 33433
Email: Accounts@Pingtree.com