Legal Center
Built for clear terms and policies.
Review Pingtree's legal framework across terms, privacy, billing, acceptable use, and service commitments so your team can operate with confidence.
Policy quick links
Jump directly to each legal policy page.
Commitment
Clear and accessible legal terms
We keep our core policies published, easy to review, and regularly updated so expectations are transparent before you launch.
Experience
Built for a reliable customer experience
Our platform, support process, and billing model are designed to reduce surprises and keep your campaigns running smoothly.
Trust
Continuous policy and compliance improvements
We refine our legal documentation and compliance standards as requirements evolve, so your team can operate with confidence.
Legal Policies
Review Pingtree legal policies in one place.
Use these policy summaries to quickly understand your obligations and then jump directly to each full legal document for complete terms.
Platform and User Terms
- Defines platform eligibility, account responsibilities, and communications rules
- Covers prohibited conduct and self-directed data compliance obligations
- Includes arbitration, governing law, and termination provisions
Privacy Policy
- Explains what account and contact data is collected and how it is used
- Outlines strict data non-disclosure boundaries and limited disclosure events
- Describes governing law, consumer responsibilities, and contact notices
Acceptable Use Policy
- Sets zero-tolerance violations for deceptive marketing and consent fraud
- Aligns campaign behavior with Meta, Google, TikTok, and FTC AI disclosure rules
- Documents warning, suspension, and critical-breach termination enforcement
Billing Authorization
- Defines wallet-based deductions, auto-recharge triggers, and subscription billing
- Specifies dispute windows, chargeback handling, and payment method duties
- Includes Florida automatic-renewal disclosure and account continuity terms
Service Level Agreement
- Documents uptime targets, support response bands, and maintenance exclusions
- Defines security controls, incident handling, and deletion request timing
- Covers disaster recovery objectives and client-side responsibilities
Need help with policy questions?
Our team can help clarify terms, privacy, billing, acceptable use, and compliance documentation.